It's easy to see why some fail and some succeed. I normally don't try to drag work into the internet, whether it's flickr or twitter or here or any of those other portals, but sometimes the way it applies just makes too much sense.
Tonight i held a meeting for the store to show what the expectations of the store were from a numbers standpoint, a cleanliness standpoint, and a morale standpoint, and even once that entire spiel (it took about 30 minutes for me to go over everything) was through, people were instantly ready to walk out the door. People were looking at the ground, watching the in-store tv (which i am always hearing complaints about), and i'm sitting here giving information that's crucial to your position in the store as well as, when you break it down, their wallet.
I was told that as a manager, my first year, i would go way too late, take care of everything myself, and accept other's failures by taking them on myself without holding anyone else accountable, and that eventually, i would start going to the complete other side and start cracking down way too hard on people, holding people far too responsible for shortcomings based on nothing but the given day. I don't know if i see that tide starting to turn, but i also know that i am guilty of that first part, and am going to start turning it up a little more.
This is retail and it's hard to take seriously, but at the same time, i take everything that i start to do seriously. Otherwise, what's the point.
This has already gone on long enough.
Just needed to vent.